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How it works

How your Environmental Review works

Start with the information you already have. Testing is useful only when it can answer a question that remains unresolved.

01

Tell us what you’re trying to understand

Review what the service includes, then use the authorized purchase and secure submission process when available. Do not send private reports by ordinary email.

02

Add your reports and submit your question

Within your secure case, submit your question and up to 10 supported documents for one property. Uploading files and submitting for review are separate steps.

03

Your information is evaluated and professionally reviewed

Each submitted finding is considered in the context of its method, location and timing; an environmental professional reviews the explanation before delivery.

04

Receive your Results & Next Steps

Receive the professionally reviewed explanation through the authorized Review workflow, with findings, limits, unresolved questions and practical next steps.

Two ways to begin

Your next steps depend on how you start.

You do not need to know which route is right before you arrive.

I think I may need testing

Compare tests by the question they answer.

Compare available DIY tests by the question they answer, sample type, and limits. Each product page states whether a qualifying purchase includes a Results Review.

Shop DIY tests →

Not sure where to start?

Tell MEL what is happening in everyday language.

MEL is an AI-powered guide that can help you consider your options, including whether testing would help. It does not replace professional environmental review.

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